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Shipments and returns

Your pack shipment

Your package will be delivered within 2-7 working days after you place an order. We ship our packages with UPS and a signature may be required on receipt. If you are not around to take the delivery of your parcel, the carrier will leave a calling card telling you how to collect your package.

Alternatively the carrier will try 2 more times to deliver the package. Please note that we are unable to change a delivery address once the order has been dispatched and we will not ship your package again if you weren’t able to collect your package.